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- Fax Messaging Fax Messaging Description This feature allows users to receive a fax and email it to themselves. Function The Fax Messaging service requires the Voice Messaging (Voicemail) User feature to be assigned and configured to function properly. The featur... Read More
- Call Logging Call Logging Description Call Logging is a set of call analysis features in the Business Portal that allow CPs, Company Administrators and Site/Group Administrators to view and analyse call logging information. Accessing Call Logging Call Logging is ... Read More
- Do Not Disturb (User) Do Not Disturb Description Allows you to send your calls directly to your voice messaging box without ringing your phone. In addition, you can make your primary phone emit a short ring burst to inform you when the call is being sent to voice messagin... Read More
- Call Director (Site) Call Director Description Call Director is a fixed-mobile convergence (FMC) solution that allows users to make and receive calls using one number on any device and move calls between devices. Function The Call Director user feature allows the user to... Read More
- Connected Line Identification Restriction - Withhold Number Connected Line Identification Restriction Description This feature provides an end user with the ability to allow/stop a calling party seeing their phone number, where another user has forwarded a call to them. This feature is only available for on... Read More
- Call Transfer Options Call Transfer Options Description This feature enables a User to transfer a call to another number using a number of different methods and is able to have failed transfers returned to the originating party. Function Call transfer is used to allow cal... Read More
- Call Policies Call Policies Description The Call Policies feature allows users to decide whether they want people calling them, from the WHC platform, to see when they are forwarding the call to another destination. Calls made to the User from outside of the pla... Read More
- Music on Hold Music on Hold Description The Music On Hold Feature allows a Group or Company Administrator to set up and maintain an audio source that can be broadcast to held callers in various scenarios. For example, Call Park and Call Hold etc. You can use the M... Read More
- Group Paging Group Paging Description Group Paging is effectively a tannoy type service that enables a message to be sent/paged to multiple users/devices. This is different to Push-to-Talk which is a one to one paging service only. Function With Group Paging si... Read More
- Call Notify Call Notify Description This service enables a User to define criteria and specify rules that cause certain incoming calls to trigger an email notification to a User-specified address. Function If an incoming call meets the criteria set by one or mor... Read More
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